FAQs

Missing pin code
Your pin code should have been sent to you via email or SMS. If you have not received this, please check your junk email folder. We may have an incorrect em...
Mon, 21 Nov, 2022 at 5:23 PM
How can I contact my clinical team?
If you have any clinical questions about your procedure, treatment plan or progress, you should contact your clinical team directly. The app support team ca...
Fri, 13 Dec, 2019 at 12:03 PM
What devices are supported?
The app is designed to work on the following devices: For Apple devices: Any phone or tablet device running iOS 10.0 or above. For Android devices:...
Fri, 24 Sep, 2021 at 1:53 PM
Can I use the app on multiple devices?
Yes, you can use the app simultaneously on multiple devices. You don't have to log out in order to login on a different device, so feel free to download...
Wed, 20 Nov, 2019 at 3:29 PM